Community Service Unit

Community Service Unit

The Community Service Officers (CSOs) are two full-time non-sworn police employees who are charged with providing vital support services for the patrol unit as well as selected special services within the community. The unit is under the supervision of CSO II Heather Novak. They are responsible for downtown parking enforcement, managing and maintaining the department’s evidence room, overseeing fleet maintenance and repair records, and various other tasks assigned by the department or the city. Our CSO Unit also hosts an annual pet vaccination clinic at the city’s animal containment center every April, which is also where they manage and care for found and stray animals within the city. 

Animal-Related Calls

Our CSOs respond to calls relating to animals: 

  • Animal Bites
  • Assist the Public with Wild Animals
  • Barking Dogs
  • Contained Cats
  • Dogs at Large
  • Enforce Various Animal Laws
  • They Enforce the City’s Pet License Ordinances

Owners of impounded animals are contacted whenever possible, usually through collar tags or microchips. A pet lost and found board is kept at the police department to assist the CSOs in locating lost pets and in helping return the animals to their owners. After seven days, unclaimed animals may be adopted.

National Results Versus Our ResultsCommunity Services Unit Vehicle

According to the ASPCA, approximately 7.6 million companion animals enter animal shelters nationwide every year. Of those, approximately 3.9 million (51%) are dogs and 3.4 million (44%) are cats. Each year, approximately 2.7 million (35%) animals are euthanized (1.2 million dogs and 1.4 million cats). About 649,000 animals who enter shelters as strays are returned to their owners. Of those, 542,000 (83%) are dogs and only 100,000 (15%) are cats. (Source: ASPCA )

By contrast, in 2016, 90% of the animals impounded at our animal containment center were either released or adopted. Which is significantly higher from even less than a decade ago. This outstanding work by the CSO unit is one of the reasons Anoka continues to be one of the few cities in the metro area to operate a municipal animal pound.